• Director of Admissions

    Location US-NC-Fayetteville
    Posted Date 1 month ago(4/18/2018 6:40 PM)
    Job ID
    # Positions
    Admissions - Director of Admissions
  • Overview

    The primary purpose of the Director of Admissions (DOA) position is to support the campus admissions team by providing leadership, training, coaching, and mentoring; provide for engaged student recruitment activity and meet customer service goals of the assigned campus. The campus DOA position reports directly to the Campus Executive Director.


    - Manage all admissions activities to maximize efficiency at the campus
    - Provide tactical guidance, assistance, coaching, and leadership to ensure achievement of admissions operational objectives and goals
    - Supervise production and activity, and maintain positive morale of the admissions team members.
    - Maintain full compliance in all recruiting activities, following all MMC, state and federal accreditation regulations and policies
    - Train, develop, coach, and mentor Admissions Representatives
    - Analyze and manage conversion rates, show rates, and other departmental metrics
    - Ensure accuracy and timeliness of all paperwork and reports
    - Randomly audit enrollment files to ensure accountability/accuracy of documents


    - Minimum of 3 years experience leading a successful admissions/sales/customer service team
    - Track-record meeting and exceeding goals
    - Excellent people management skills with demonstrated ability to inspire and motivate employees
    - Proven ability to develop and meet metrics and goals
    - Superior written and verbal communication skills
    - Good working skill set with MS Office, including MS Word, Excel, PowerPoint, and Outlook
    - Verifiable ability to work in fast-paced environment; willingness to have a flexible work
    - Initiate, design, and deliver departmental training and developmental activities that cover a variety of topics
    Private, post-secondary admissions management experience
    Bachelors degree in business, marketing, or a related field preferred


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